Frequently Asked Questions

How many people can this location accommodate? 

130 is the maximum comfortable guest count that allows for a good size dance floor.

 

What is the rental fee and what is included in that price? 

       Wedding Pricing as of January 2020:

  • Friday Night - 5:00pm - Midnight only at $2000  

    • (Note: We do not offer ceremony/reception flips on Fridays. We are best suited for smaller weddings or "reception only" on Friday's. Entrance to venue cannot begin until 5:00pm.)

    • This pricing applies for Rehearsal Dinner rental also*

  • Saturday -12 consecutive hours between 8:00am and Midnight at $4000

  • Sunday -12 consecutive hours between 8:00am and Midnight at $3000

  • Friday Rehearsal 6:00pm- 11pm and Saturday 12 consecutive hours at $4500

Corporate Events, Holiday Parties, Baby Showers

  • Monday-Thursday - 6:00pm -10:00pm $800

  • Friday Night - 6:00pm - Midnight $1500

  • Saturdays & Sundays within  90 days  - $800 for 4 hours, $100 for each additional hour

  • Additional fee for custom layout/floor plan available for purchase 

     We only allow one event per day so that each party has the best experience.

  • Date Exclusions (New Year’s Eve and 4th of July)

 

How much is the deposit, when is it due, and is it refundable? What's the payment plan for the entire bill?  

We require a 50% non-refundable deposit to reserve your date. The final 50% payment is due 30-days before your event. As of September 1, 2018, we also require a credit card on file for damages that occur during your rental time.  

 

Can I hold my ceremony here, too? Is there an additional charge? Is the ceremony site close to the reception site?

Good news! It's all the same space. There is no additional charge to hold your ceremony and reception. However, it is recommended to book a cocktail hour off-site to give time to flip the space, especially for larger weddings. Rentals are for the full day. 

 

How much time is allocated for the rehearsal?

We allow 1 hour for your rehearsal time. Based on the date and package you purchase, this could vary. Thus, if you’re looking for a specific rehearsal time, we recommend renting the space for the Friday/Saturday discounted rate.

 

Do you allow LGBTQ+ weddings and events at your space?

Absolutely! We WELCOME you! We are inclusive, affirming, and here for all couples, all loves, and all events!

Is there a changing area?

Yes, we offer two "Get Ready" suites should you and your partner can utilize. These are simple, yet very functional and are directly below the space on the 11th and 10th floor for both parties to prepare and/or change.

 

Is the site handicap accessible?

Yes, we have elevators to the 12th floor level, handicap accessible restrooms, and a lower bar area for ADA compliance.  We’ve had the space assessed by a consultant to be sure it’s highly functional for individuals in wheelchairs as well.

 

What's the cancellation policy?

We require a 50% non-refundable deposit for the venue. At this time, we do require that you purchase wedding/event insurance for events held at the Cannon Room to protect things like cancellations or changes. 

 

What's your weather contingency plan for outdoor spaces? 

If you have planned a "reception only" evening with us, but your ceremony site is unavailable due to weather, you may host your ceremony in the Cannon Room prior to the reception. However, our staff is not responsible for the flip of the space or rehearsal setup in this scenario.  

 

How long will I have use of the event space(s) I reserve? Is there an overtime fee if I stay longer? Is there a minimum or maximum rental time? 

For Weddings: Saturday and Sunday, you get 12 consecutive hours with your booking between 8:00am and Midnight. Midnight is the expected exit time for your event. On Friday, the venue is available from 5:00pm until Midnight with no entrance prior to 5:00pm. We do not host weddings on weekdays at this time due to the nature of our space being for coworking during the day.  

Other Events: Monday-Thursday, the venue is available from 5:00pm-10:00pm for corporate events only. (Networking meetups, member events, speaker events, award ceremonies, etc. Holiday parties may book for the month of December) 

 

Our overtime fee is $250 per hour if not contracted 60 days in advance, $150 if contracted 60 days in advance.

 

Can I move things around and decorate to suit my purposes, or do I have to leave everything as is?

To keep the integrity of our building, we request that you do not move the furniture on your own. For weddings, we have a professional moving team that will move the furniture prior to your event in accordance with your AllSeated layout developed 30-60 days prior. If you are having a social event or other type of event, you are welcome to use our traditional co-working layout, or select another floor plan for an additional fee.  

 

Are there decoration guidelines/restrictions? Can I use real candles?

We do not allow heavily glittered items or confetti cannons, etc. Trust us that the clean up for this is a major chore. If you have a request for a balloon installation, please request prior permission with our Events Manager. Anything that would be attached to a wall must be approved beforehand. Due to the age and the nature of our original plaster walls, this will likely be denied. Candles are allowed.

 

What time can my vendors start setting up on the day of the wedding? Is it possible to start the setup the day before? How early can deliveries be made? How much time will I have for décor setup? 

Great question! You may enter for event preparation at the beginning of your rental time! (exceptions: CE Rental deliveries who we allow prior entrance in the AM). If you want to setup the day before we would require a rental agreement that includes that date for an additional fee. You have 12 hours included in your rental date for prep, decor, and event. 

 

Does the venue provide assistance getting gifts or décor back to a designated car, hotel room, etc. after the event has concluded?

We do not provide gift relocation assistance so we recommend having someone from your attendee list or your Event Coordinator designated to handle that task. Items must be removed by the end of your rental time. Rentals for linens and china may arrive the day prior and we will coordinate direct with the rental company for pickup and delivery times.

*Any items left behind will be removed by our staff with a fee associated for the trouble.

 

Do you provide a coat check service (especially important for winter weddings)? If not, is there an area that can be used and staffed for that purpose?

Raleigh’s weather can be unpredictable, as of this time we do not have a coat-check area.  In our back of house we will provide a coat rack for individuals, it will not be supervised so we recommend not leaving valuables in your coat pockets.  

 

Is there an outdoor space where my guests can mingle, and can it be heated and/or protected from the elements if necessary? Is there a separate indoor “socializing” space?

As of right now we do not have an outdoor area, the only separate indoor area we have is the main entry lobby, or the get-ready suites. You are welcome to secure cocktail hour time at Capital Club 16 below us (separate independent fee) should you want to mingle outdoors/at ground level. 

 

Do you have an in-house caterer or a list of “preferred” caterers, or do I need to provide my own? Even if there is an in-house caterer, do I have the option of using an outside caterer instead?

We have no in-house catering.  We have a preferred caterer list, filled with different price points, and people we trust and who are used to our 12th floor location that is accessed by elevator only. You may use someone else, however we ask for their License + Certificate of Insurance, and that they sign our Zero Waste policy to help keep our venue one of the most environmentally sustainable venues in Raleigh.

 

If I hire my own caterer, are kitchen facilities available for them?

We have a catering prep area, but it is not equipped with re-heating equipment. Our refrigeration space is limited, our preferred caterers understand the logistics of our catering kitchen. Capital Club 16 Restaurant is the only exception to this rule, as they're located in our building below us.  

 

Are tables, linens, chairs, plates, silverware and glassware provided, or will I have to rent them myself or get them through my caterer?

We provide tables and chairs as well as some soft seating and ancillary furniture. All other items need to be arranged through your caterer or a rental company.  

 

Can I bring in a cake from an outside cake maker or must I use a cake made on the premises? Is there a cake-cutting fee? If I use a cake made on site is the fee waived? Do you provide special cake-cutting utensils?  

You may bring your own cake with no fee associated. This is important to discuss with your caterer to see if they charge a cake cutting fee, not your venue. Please note that we do not provide any utensils for such.

 

Can I bring my own wine, beer or champagne, and is there a corkage fee if I do? Can I bring in other alcohol? 

There is no corkage fee, you may bring in your own alcohol (beer and wine). Should you choose to serve hard liquor, you will need a Special Occasion One Time Use Permit from the State of NC. You can obtain this yourself, or you can hire a bartending service who already has this. All alcohol must be served by your caterer or a bar service provider with liability insurance to do so.   

 

Are there restrictions on what kind of music I can play, or a time by which the music must end? Can the venue accommodate a DJ or live band?

We have plenty of electrical connections through the space, with no restrictions on the type of music. The 12th floor is fairly secluded but please keep noise to a reasonable level. Music must end by 12:00am.  

 

Is there parking on site? If so, is it complimentary? Do you offer valet parking, and what is the charge? If there is no parking on site, where will my guests park? Are cabs easily accessible from the venue? If a shuttle service is needed, can you assist with setting it up?

We do not have parking on-site. However, we do have several garages nearby that we are happy to direct you toward. Street parking is also free on the weekends around the neighboring blocks. Uber + Cab services have easy access to the space. We have a few shuttle options on our vendor list. This link will give you some options near our building: https://www.downtownraleigh.org/go/hq-at-capital-club

 

How many restrooms are there? Two on the 12th floor level, and 4 additional on levels 10 & 11 of the building that are single stall and handicap accessible.  

 

Do you offer on-site coordination? If so, what services are included and is there an additional charge for them? Will the coordinator supervise day-of? How much assistance can I get with the setup/décor? 

We offer this service by several of our full-time event staff members at their own individual contractor rates which you can secure with them independently should you choose. The range for day-of-coordination is typically $1,100-1,500 by our on-staff provider. Please note that we do require a Day of Coordinator/Event Manager for weddings.

 

What security services do you offer? Do I need to hire my own security guards, or does the site hire them or have them on staff?  

We do not offer security service. Our space is in a very safe area and historically has had no issues with security. If this is a concern, we recommend contracting those services or hiring a local officer at an independent rate.

 

Does the venue have liability insurance?

We have liability insurance that would cover injuries due to site conditions only. We require you purchase your own insurance for the day of the event to protect your individual interests.  

 

Can I hire my own vendors (caterer, coordinator, DJ, etc.), or must I select from a preferred vendor list? If I can bring my own, do you have a list of recommended vendors?

You can hire your own vendors, but we recommend using our list of trusted, pre-screened vendors. Please note that vendors outside of our list must provide certificates of insurance before they’re able to perform services in the venue.  

 

What are the nearest hotels to the venue?

We have relationships with several downtown Hotels we’re happy to connect you with to setup room-blocks.  The closest hotels to use are, Residence Inn Marriott, Marriott, Sheraton, Long Leaf (new) and Holiday Inn.

 

Do you have signage or other aids to direct guests to my event?

Yes, we have side-walk signage and interior signage to direct attendees to the 12th floor ballroom.

 

Do you have a recycling policy?

Yes! Recycling and sustainability are very important parts of our business! We require all food being disposed of to be composted. If you’re using disposable goods, those should also be compostable.  

 

We truly look forward to making every event in our space special and memorable for all attendees! Our staff is committed to this. 

If you have a question not covered here, please let us know! We do our best to accommodate all reasonable requests.